Privacy Policy

1. Introduction

Corbett Tourism (operated by [Company Name], hereinafter "we", "us", or "our") is a travel and safari booking company specializing in Jim Corbett National Park experiences, based in Ramnagar, Uttarakhand, India.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (corbetttourism.com), make bookings, or interact with our services.

We are committed to protecting your privacy and handling your data with transparency and care. By using our services, you agree to the practices described in this policy.

2. Information We Collect

Personal Information

When you make a booking or inquiry, we collect:

• Full name
• Email address
• Phone number
• Travel dates
• Number of guests
• Nationality and passport details (required for forest department permits)
• Emergency contact details

Booking Information

Tour selections, safari zone preferences, accommodation choices, and payment details. We do not store full card numbers — payment is processed securely by our payment partners.

Device & Usage Data

IP address, browser type and version, pages visited and time spent, referring website, device type and operating system.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and understand site usage. See our Cookies Policy section below for full details.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings and safari permits
• Send booking confirmations, travel documents, and itineraries
• Communicate about your upcoming tour — reminders, updates, and weather alerts
• Process payments and issue refunds where applicable
• Respond to customer service inquiries and support requests
• Send marketing communications about offers and new tours (only with your explicit consent)
• Improve our website, services, and customer experience
• Comply with legal obligations, including forest department regulations and tax requirements
• Detect and prevent fraud or abuse of our platform

4. Cookies Policy

Essential Cookies

Required for the website to function correctly. These include session management, security tokens, and booking cart data. Essential cookies cannot be disabled without affecting core functionality.

Analytics Cookies

We use Google Analytics to understand how visitors use our site. These cookies collect anonymous data about page views, session duration, and traffic sources. You may opt out via Google's opt-out browser add-on.

Marketing Cookies

Used to show relevant advertisements on partner platforms such as Facebook and Google Ads. Marketing cookies are only set with your explicit consent.

5. Third-Party Services

We work with trusted third-party service providers to operate our platform. The table below outlines the services we use and the data shared with each.

6. Data Security

All data transmitted between your browser and our servers is protected using industry-standard SSL/TLS encryption. We take the security of your personal information seriously and maintain the following safeguards:

• 256-bit SSL encryption on all pages
• Data stored on servers located within India, compliant with Indian data protection norms
• Strict access controls — only authorized staff can access booking data
• Regular security audits and vulnerability assessments
• In the event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Your Rights

Under the Information Technology Act, 2000, and applicable Indian data protection regulations, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Right to Opt-Out: Unsubscribe from marketing communications at any time
• Right to Portability: Receive your data in a commonly used, machine-readable format

To exercise any of these rights, please contact our Data Protection Officer at corbetthorizontours@gmail.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. Safari bookings for minors must be made by a parent or legal guardian, who takes responsibility for the minor's data.

If you believe a child has provided us with personal information without parental consent, please contact us immediately at info@corbetttourism.com and we will promptly remove the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes:

• We will update the "Last updated" date at the top of this page
• For significant changes, we will notify registered customers by email
• Continued use of our services after the effective date constitutes acceptance of the updated policy

We recommend reviewing this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer: